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ISD is not only a software producer but also a direct retailer and service provider with expert teams for consulting, product development, installation, training and maintenance as well as a hotline. You can always depend on the advice from competent and experienced personnel. An entire service package, all from the same source is available, thus cutting out the necessity of time-wasting discussions.
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Consulting
Our consultants can supply expert knowledge to support you and achieve the best possible solutions for your process cycle. We first tailor the solution to fit your particular needs, and then see that it is optimally implemented and integrated in your existing system. Even after the roll-out we support you in the productive and optimisation phases – the beginning of a long and productive partnership.
Our consultants are experienced professionals who recognise your exact requirements. They do not limit support to the strategic level but, if wished, workout in detail of the way in which the future application should function.
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Training
Software is only as good as its user! The effective use of a system depends on the way in which its users are trained. ISD offers you a comprehensive training program. Training courses are held in ISD’s modern lecture rooms. However, if required, individual training can be arranged in your company facilities.
Hotline
After the introduction of a system, the competent support of our team is always there for customers. Whether per telephone, fax, email and internet our support is always available to you. If it is not possible to find an answer in this way our support team will try to find a solution for your problems as quickly as possible – if necessary at your location.
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